Meeting your chauffeur at Miami International Airport

Miami International is a big, busy airport, and the first stretch after you land sets the tone for the whole trip. A smooth pickup is mostly decided before you ever board: send the right details, choose how you want to be met, and let the chauffeur handle the timing. Here is how we make an MIA arrival feel easy.

Send your flight number, not your landing time

Landing times move. A flight number does not. When you book, give us the airline and flight number, and Fernando tracks the flight from takeoff, so the pickup follows the plane instead of the schedule you printed last week. If you land early, the car is already on its way. If you are delayed, the car is still there when you arrive, and delays never cost extra.

Connecting through another city? Send the flight that actually lands in Miami. And if your plans change before you fly, a quick text is all it takes to move the pickup.

Text when the wheels touch down

Once you land and have signal, send a short message: that you have landed, and whether you have checked bags. That one text tells Fernando when to walk in. Travelers with carry-on bags only are often out quickly. Baggage claim adds time, and international arrivals clear passport control and customs first, which can take a while on a busy afternoon.

Free wait time is built into every airport pickup, with a longer allowance for international flights. The exact allowance is listed with the rules on our rates page, so you never have to rush through the terminal.

Meet-and-greet or curbside

• Meet-and-greet: Fernando waits inside at arrivals with a name sign and walks you and your bags to the car. It is the calm choice for first-time visitors, families, and anyone coming off a long flight.
• Curbside: you collect your bags, send a text, and step out to the arrivals curb, where the Suburban pulls up. It suits frequent flyers who know the airport and travel light.

Tell us your preference when you book. If you are not sure, choose meet-and-greet. It removes the one moment where arriving passengers most often lose each other: the crowded exit from baggage claim.

Bags, passengers and the car

The black Suburban seats up to six passengers with luggage, or seven with light bags, and the suitcases ride behind the last row instead of on your lap. Mention anything oversized when you book, such as golf bags, strollers or extra cases, so the space is planned before you land rather than worked out at the curb.

What to have ready

• Your airline and flight number
• How many passengers, and how many bags
• The name you want on the sign
• Your hotel or drop-off address
• A phone that can send a text when you land

The same approach works at Fort Lauderdale and Palm Beach: a flight number, one text on landing, and a clear choice between meeting inside or at the curb.